Moving is a significant event in anyone’s life. While most moves go
smoothly, there are some dishonest or “rogue” movers that may try
to take advantage of you. The best defense against moving fraud is
to be informed and aware of your options when choosing a moving
company. Listed below are some important points you should know
to avoid becoming a victim of moving fraud.
4 Make sure the mover or broker is registered with the Federal
Motor Carrier Safety Administration (FMCSA) by visiting
www.protectyourmove.gov.
4 Check the complaint record of a mover or broker at
www.protectyourmove.gov.
4 Avoid movers that do not show U.S. DOT numbers and
brokers that do not show Motor Carrier (MC) numbers in
their advertisements.
4 Read “Your Rights and Responsibilities When You Move” and the
“Ready to Move” brochure on www.protectyourmove.gov. Your
mover or broker is required to provide this information to you.
4 Movers must give written estimates. Brokers must issue written
estimates if they provide estimates.
4 Do not sign blank or incomplete documents.
4 Make sure you understand the type of liability you sign for. This
is a common pitfall for consumers. Ask yourself if 60 cents per
pound is enough coverage for all your household goods if the
unexpected happens.
4 Supervise loading and unloading of your household goods. If you
are not available, appoint a representative to act on your behalf.
You may file a complaint against a mover or broker by visiting
www.protectyourmove.gov or calling 1-888-DOT-SAFT (1-888-
368-7238) Monday – Friday 9:00 a.m. to 7:00 p.m. Eastern Time.
Do your part. Protect your move.
Local Residential and Commercial Moving Company