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Home » Resources » Frequently Asked Questions

Common Questions Asked Before Moving | NY, DC, CT, NJ, Boston, Greenwich, White Plains and Miami

How long does it take to receive an estimate?

Once we receive your online estimate request, we’ll email your written quote in as quick as two hours, but no more than one business day.

We also provide same day in home estimates, which can be scheduled 7 days a week from 8:00a.m. to 9:00p.m.  We work around your schedule.

How far in advance do I need to schedule my move?

Generally, moves are scheduled at least 7 days in advance.

If you have a special situation and you need to move today, we can probably do that with no extra charge.

What are my responsibilities prior to the move?

  • Review moving quote and advise Tri-state One Rate Movers on any changes to your inventory
  • Be present during packing.
  • Take personal responsibility for jewelry and other high value items, including important documents.
  • Ensure that no prohibited items are packed.
  • Carefully review the inventory list of your belonging before signing it.
  • Provide information on municipal restrictions or property inaccessibility that would prevent our movingtruck (26ft in length and 13ft in height) from accessing a property.
  • If you are in a building with elevators, be sure to notify the management in advance that you will need use of the elevators, and schedule elevator times as needed.  Notify Tri-state One Rate Movers of any restrictions.
  • Be present to provide direction to our crew on where to place your furniture and boxes.
  • Being available to answer any questions our stall may have throughout the entire relocation process
  • Arranging parking permits required by property management.  Inform Tri-state One Rate Movers of street parking or loading zones.

What are the prohibited items that I absolutely CANNOT pack?

Generally speaking, we cannot transport flammable items and liquids, perishable foods, and anything that candeteriorate in transit.  If you have a question about anything, please do call and ask.

List of restricted items:

  • Flammable fluids such as lighter fluid or gasoline
  • Chemicals including auto maintenance fluids
  • Fireworks
  • Paints and paint thinner
  • Combustible objects such as oxygen bottles or propane tanks
  • Firearms

Suppose I pack myself?

Why not? But be aware of the potential problems. For instance, valuation coverage will not pay out on goods packed by their owner, unless the exterior of the box is damaged.

Use the Right Technique:

  • Use wadded newspaper to provide cushion in your boxes.
  • Wrap fragile items in paper before placing in boxes.
  • Don't over pack. Keep boxes and cartons to 50 pounds or less.  For example, do NOT pack books in a large box.
  • Pack items you won't need until after you are settled in your new location first.
  • Follow a schedule. Don't underestimate how long it takes to pack!
  • Go room by room to stay organized.
  • As you complete a room, sort boxes and cartons by weight to make the loading process easier.
  • Label boxes clearly with your name, room, where the box should go in your new home, and a brief description of contents.

Can I leave my clothes in drawers?

Yes, you can.  Just be sure not to leave anything sharp, heavy, or can leak as they can damage the furniture.

How long will it take Tri-state One Rate Movers to pack my things?

Every home is different but we can normally pack a home in 1-2 days.

What about my car?

All of our trucks are equipped to tow vehicles.  Most of the time we can take your car(s), truck or SUV with the rest of your belongings.  If this is not possible, we can arrange for an alternate method. We do not transport cars as part of a regular local move.

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